TVEyes iPhone® TV and radio monitoring app search term watch list display

TVEyes iPhone® TV and radio monitoring app search term watch list display

We’re proud to announce the launch of the world’s first broadcast TV and radio monitoring and search app for the iPhone®. In fact, it’s the first smartphone app for broadcast search and monitoring on any platform. It’s free for all MMS subscribers, and provides access to the same content as your Web-based subscription.

Just download the app from the Apple® App Storesm and you’ll instantly have the unmatched power of TVEyes media monitoring everywhere you go.

Check out the great version 1.0 features:

  • Instant ad-hoc TV and radio search for any keyword or phrase
  • Display results from your MMS watch list
  • Play video and audio clips within moments of broadcast and from 30+ days of history
  • Transcripts included via closed caption or speech-to-text
  • Share clips by email (internal use only)
  • View trends in coverage, display results by day
  • US broadcast TV coverage for all 210 US DMAs, major cable and radio
  • International broadcast TV coverage for UK, Australia, Canada and China, as well as major markets in Europe, Latin America and the Middle East
  • Database continuously updated in real-time; 30+ days of history

All this and it’s just the 1.0 release! We plan to offer frequent updates to add to and enhance the function of the app. As you use it, please feel free to provide us feedback; the more we hear from you, the more TVEyes TV and Radio Broadcast Monitoring and Search for iPhone® can be enhanced to meet your needs. Thanks!

You can read our official news release on PR Newswire.

Download our app from the Apple® App Store.

Please call or email your account representative or send any suggestions to appsupport@tveyes.com

To access TVEyes content, a subscription to MMS is required.  MMS is a professional service not intended for consumer use.

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Tagged with:
 

John Harrison, managing director of TVEyes Australia - media monitoringI’m John Harrison, and I am the managing director for TVEyes in Australia, responsible for bringing TVEyes’ state-of-the-art Media Monitoring Suite “down under.”  Australia has needed some fresh competition in the broadcast monitoring market for quite some time, and TVEyes is really going to shake things up.  We offer the most advanced, most economical and easiest-to-use means of monitoring television and radio broadcasts ever offered in Australia.

There are numerous aspects of the TVEyes model that customers will find very appealing when compared to what is available to them now.  For one thing, you always know what your monitoring costs will be with TVEyes.  There is no variable component to the pricing.  Why should you have to pay each time there is a match to one of the key words you are monitoring?   Even better, why should you ever have to chase down refunds for irrelevant material or erroneous hits?  With TVEyes you pay a fixed monthly fee per user for unlimited service.

Additionally, with TVEyes all video can be streamed instantly at no additional charge.  You will no longer have to make a decision on whether you want to pay more, often a lot more, to actually see a broadcast.  You just watch it.  Your company was mentioned on the evening news in a 30 second piece?  Watch it.  You don’t have to make the ridiculous decision to pay 50, 100 dollars or more just to see what a news summary was all about.  You just watch it.  Then you can distribute it to others in the business that may find it useful or interesting and get on with your life.  No extra charge.

If quickly knowing what was said in a broadcast is important, TVEyes can be set up for email alerts to hit your inbox within seconds of your key word being mentioned.  These can be viewed on your computer, iPad, iPhone, or any other mobile device wherever you are.  If instant alerts aren’t your thing, then you can receive daily or weekly alerts that include all hits for the period selected.  These can be included in a summary report or forwarded to colleagues for immediate viewing.  It probably goes without saying that there is no charge for email alerts!  But if you get too many emails already, then your TVEyes account can also be managed using our clean and intuitive web interface at a time of your choosing.

You get media statistics, ad hoc searches, the ability to edit clips, unlimited search term monitoring, and more with TVEyes.

TVEyes’ Media Monitoring Suite is so far ahead of what is currently being offered in Australia that functionality alone would make it a hit.  When you add in that it costs a lot less, it can’t be beat.

If you’d like to try TVEyes for Australia, just email us at oz@tveyes.com – and stay tuned for more TVEyes news from and for Oz.  We’re just getting started.

 

A lot of broadcast media monitoring activity is focused on search and alerts from news coverage – knowing who says what about whom on TV or radio in the context of journalism.  But what about monitoring and responding to advertising?  Cable and broadcast television advertising is hard to monitor in real-time – or is it?

Turns out that many advertisers include full text of their commercials in the closed captioning.  According to the Association of National Advertisers, “The ANA Production Management Committee recommends that all television commercials be closed captioned. Closed captioning of commercials makes good business sense because it maximizes the impact of an advertising message and does so at minimal cost.”  Closed captioning also benefits users of broadcast media monitoring services like TVEyes Media Monitoring Suite.

Political campaigns and political action committees are very likely to include closed captioning, and this is a great way for competitive intelligence staff to keep on top of the latest ads from political rivals.  In many cases, these ads are required to carry closed captioning (though since most presidential campaigns do not seek monies from the Presidential Election Campaign Fund, a mandate that campaigns funded by PECF caption ads does not apply).

An interesting post from 2010 by Sean Zdenek pointed out the relative dearth of closed captioned commercials in 2010; in his monitoring of 84 commericals one evening (October 16, 2010), only 33 percent were closed captioned.  The NFL and CBS made serious headway on the issue for the 2010 Superbowl, during which 75 percent of ads aired carried captions.  As more advertisers adopt closed captions, it benefits those who would track their advertising.

So can you track SuperPAC and other campaign ads by searching closed captions?  Turns out you can, when they elect to include the closed caption text with their ads.  Setting an alert for the names of campaign committees and SuperPACs within TVEyes MMS will keep you up to the minute on these commercials.

If you are responsible for monitoring the TV commercials of most leading brands, you also can track their placements using TVEyes.

Want a free trial of the leading real-time broadcast media monitoring service?  Please email sales@tveyes.com us or call 203-254-3600 x100.

Tagged with:
 

You couldn’t imagine tuning today’s hundreds of channels without a remote control for your TV. The brainchild of Eugene Polley who died yesterday at 96, the remote control changed life as we know it, from the vernacular “coach potato” to family dynamics of control of the remote. According to a report by the Associated Press, Polley remained current with his TV and remote control technologies and proud of his contribution, the Zenith Flash-Matic wireless remote control.

Those of us who ply our trade in television and its related technologies owe a debt of gratitude to Polley who also contributed to the development of the videodisk, the progenitor of the DVD.

 

I’m in Brussels to speak at the FIBEP Future of Broadcast Monitoring and Measurement conference tomorrow.  Among the key points I am making is the social nature of video and how consumers are already sharing millions of videos online each day – but it is hard for them to capture and share broadcast television content.   And this trend is passing broadcasters and content owners by – at least for now.

Copyright and monetization for content owners are the top two hurdles to overcome.  Newly launched and very popular iPhone and iPad apps, SocialCam and Viddy top the list.  With SocialCam, users are sharing videos they record on their phones.  Some of that content also is videos they record from broadcast.   To give you an idea of how hot this is, and the opportunity being missed by content owners, TechCrunch recently stated that the user count of SocialCam alone exceeds 20 million, though that number is inflated by the fact that in order to watch a shared video on Facebook one must register with the app – you needn’t download the iphone app to watch.  An impressive element of that TechCrunch post is the investors who are already funding these young companies.

If there was a broadcast capture and sharing app that incorporated a monetization platform for the copyright owners, the possibilities are enormous.  I can imagine my wife posting a video like this: “did you see what just happened on Dancing with the Stars?” and the video gets posted on Facebook and goes viral.  I can imagine one of my sons, “check out this amazing video of Mariano Rivera hurting his knee.” News and entertainment content would become integrated with the social web immediately and with powerful results.  Popular segments would have tens of millions of views and would carry advertising and links to content owners’ sites embedded within.  This would dramatically increase the audience and revenue possibilities for content owners.

All we need to do is agree on the revenue model.  The technology is for the most part built.  TVEyes already has every major broadcast and cable station in the US monitored for its business-to-business users.  We also built a speech-to-text engine to generate relevant advertising based on spoken words within clips.  Advertising placement without context is a no-brainer.  Creating an app that allows consumers to search and share their favorite broadcast clips also a small technological step.  The big hurdle is an industry-wide agreement on how to share the pie.

Maybe the way to get started is with one large content owner that demonstrates to the industry what is possible.  Who’s in?

 

Brian Stelter, reporter for NY TImesYou can’t say it any better than TVEyes subscriber Brian Stelter, a reporter who writes about television and digital media for The New York Times.  Stelter is interviewed by The Atlantic Wire on how he keeps up with his beat – the 24-hour media business and its ever-morphing leading edge.  The torrent of input he manages is made easier by having TVEyes Media Monitoring Suite in his toolkit.  This item is fascinating for the specifics of how Stelter immerses himself in all media during what must be a very frenetic workday.

Thanks for the shout out, Brian!  Here’s a link to the full article.

If you’d like to have the most powerful broadcast TV and radio monitoring service on your desk, please call TVEyes sales at 203-254-3600 x100 or email sales@tveyes.com.  Be sure to ask about our 30-day free trial.

Today we announced our exclusive partnership with PerVoice, provider of the most technically advanced audio-to-text technology.

PerVoice logoTVEyes has integrated PerVoice’s technology into its broadcast monitoring platform. This allows real time monitoring delivering highly accurate transcripts covering the following languages: UK English, US English, German, Spanish, Italian and Arabic. Additionally Turkish and Russian languages are being added during the course of 2012. These languages will complement TVEyes’ existing use of French, Chinese and Greek audio-to-text software.

TVEyes chose to partner with PerVoice after a careful evaluation of audio and video search technologies. We were very impressed by PerVoice’s Audioma system. It achieves 95 percent-plus accuracy levels, far above any other competitive offering.  The benefit to our customers is increased translation accuracy and a wider range of languages from which we can reliably translate into English.

PerVoice’s Audioma system was developed using core research from the the Human Languages Unit of Bruno Kessler Foundation.

You can read the full text of the news release on BusinessWire at this link.

You can learn more about PerVoice at this link.

There’s no way to know for sure what’s going to be said when your company, CEO, brand, candidate, elected official, government agency or spokesperson is mentioned or appears on television. But you can know what was said, and watch and download the original TV clip as soon as it is broadcast, when you use a broadcast TV and radio monitoring and search service.

There are 210 U.S. DMAs (designated market areas) for television broadcasts in the United States. In each there are as many as six major and secondary network stations operating, plus independent stations, each of which might carry a mention or longer segment of import to you. According to the FCC, as of September 30, 2011, there were roughly 1,400 commercial broadcast TV stations in the U.S., plus nearly 50 national cable TV services; your future could depend on what is being said by or about you on any one of them.

Until recently, there was no easy way to track media mentions across all these stations in real-time; many media mentions would come as a surprise. TVEyes Media Monitoring Suite provides economical and fixed-cost Web-based access to unlimited alerts, searches and clip downloads for every major broadcaster, in all 210 U.S. DMAs as well as major cable TV news and entertainment channels.

When you add a keyword or phrase to your watch list, TVEyes continuously searches and creates linkable hit lists on an easy-to-navigate Web interface. TVEyes also can send you email alerts when your search terms are found on TV or radio broadcasts. You can further refine your watch list with complex terms to include or exclude results (such as excluding Tiger Woods from all results for the term “tiger”), as well as selecting only stations or markets relevant to you. TVEyes is available anywhere you can get to the Web, and with its watch list and email alerts, proactively watches the media for you 24/7/365.

You can search for keywords or phrases in a number of ways, including by date range, specific stations and markets. You also can see what was broadcast before and after a hit on your search term by paging backward or forward through the search results for your hits. TVEyes provides search for the last 90 days of television broadcasts for all 210 U.S. DMAs.

TVEyes provides the most international coverage of any broadcast media search and monitoring service. We provide search and monitoring for every U.K. television and radio station (terrestrial and satellite), as well as TV for Canada, Germany, France, Greece, Middle East, Australia and China. Where broadcasts are in a foreign language, TVEyes provides instant translation and search in English.

TVEyes also can be accessed and clips played on Apple iOS devices including iPad and iPhone, and Android handsets and tablets (as this post is written there is no other broadcast search and monitoring solution available on Apple iPhone or iPad).

While you can’t control what the media says about you, your company or client, you can know the moment a critical mention is aired and respond immediately as required.

For a free trial or more information about TVEyes Media Monitoring Suite, please call 203-254-3600 x100 or sales@tveyes.com

Tagged with:
 

When we think of crisis management, our minds usually go to health scares like the recent Enfamil baby formula association with dangerous bacterial infections or the famous case of Tylenol being tainted. But crisis PR occurs more often than we might think, and not all the cases that might hurt a brand create a national sensation. Take the upcoming New Years Eve promotion by AAA of its Tipsy Tow program, designed to get drunk drivers and their vehicles home safely.

As reported by Shelly Kramer on the V3 blog, there has been quite a stir on social media as well as mainstream outlets as the general public and news organizations alike praised this program and its good intentions. What many consumers did not know what that the program was only available in a few states, although news mentions are starting to appear including or focusing on this fact.

AAA faces an issue that is rapidly gaining traction with unclear impact on its stellar brand. In addition to monitoring social and print media for trends in coverage, it needs to know – right away – what is being said on TV and radio about its brand and this generous offer to anyone (you don’t need to be a AAA member to get a safe ride and tow home). To help clarify which regions are offering Tipsy Tow, AAA has listed the participating AAA clubs on its Website at this link.

For now, the coverage on the program in print, broadcast and electronic media seems fair and balanced: AAA gets props for what it is doing and only a mention or at most mild criticism for not covering the whole country with this innovative program (TV coverage in central and western New York and North Carolina mentions without much criticism that drivers cannot access the program as it has been canceled in those regions due to abuse). But what if the trend changes over the next couple of days? What if there’s an accident after a motorist cannot access Tipsy Tow in his or her state? Having immediate updates on what is being said about AAA on TV and radio could make the difference between managing a crisis and becoming a victim of it.

It’s also interesting to note the pervasiveness of TV coverage vs online. A search on Google News for “Tipsy Tow” for the last 30 days yielded around 100 hits on Dec 30. TVEyes search yielded 553 results for the same search term and period. This supports Ms. Kramer’s point that free search tools (in her case referring to social media monitoring only) are not enough to ensure you know what is being said about your brand.

With TVEyes Media Monitoring Suite, companies get real-time alerts, search and monitoring of coverage for an unlimited list of search terms, for all major broadcast stations in all 210 US DMAs, national cable television and unmatched international coverage. Its searchable database of TV and radio allows keyword and phrase search, and unlimited clips can be downloaded to the user’s workstation.

For more information about TVEyes Media Monitoring Suite, please call 203-254-3600 x100 or sales@tveyes.com

Tagged with:
 

Media training for spokespeople is valuable in ensuring that the outcome of a TV interview is as close as possible to the desired result. Many of us have seen unprepared spokespeople bomb on TV or just do a fair but not great job. The desired outcome of a TV interview, beyond getting your message points on air is to be asked back. It’s so difficult for new executives to get on TV that you really need to ace the first appearance on any show you’re invited to appear on. For that you need to have a great TV appearance, not just an “OK” one.

To increase the odds of being asked back by the booker for TV shows you want to appear on, it’s best to do your media training with relevant preparatory materials. Many media training companies have stock footage they use to help set the stage for what a good or bad TV interview looks like. Our suggestion is that they add client-specific TV clips to make the session as valuable as possible.

For example, if your media training is for a CEO, CFO, securities analyst or portfolio manager, why not include segments from the top financial and business news shows? For a sports executive or athlete, a few TV sports segments with personalities they know and admire (or not) will help make the point. Show the trainee what a great TV appearance looks like. It also helps to show what a fair or poor one looks like, too. In our experience it helps people to feel at ease if they see what the parameters are and can compare their delivery, dress and on-set demeanor to their peers. And since many media training for TV sessions include how to dress for TV, seeing recent examples from their peer group, both good and bad, can melt any resistance to suggestions being made for dress, grooming, makeup and posture.

The TVEyes Media Monitoring Suite is a web-based TV and radio broadcast search, alert and monitoring solution that is ideal for public relations agencies, media trainers and in-house PR departments to use in preparing for media training sessions. You can easily search for clips using any spoken word or phrase, as well as by date and time, and station or stations.

If you’d like more information, or a free trial of the leading TV and radio broadcast search, alert and monitoring solution for PC, Mac, iPhone and iPad, please call 203-254-3600 x100 or email sales@tveyes.com.

 
Set your Twitter account name in your settings to use the TwitterBar Section.